Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.Įxtended Low Price Promise: Offer valid on purchases of physical products made at Microsoft Store for 30 days from purchase date, or 60 days for Surface products, excluding Surface Hub (“Offer Period”). Microsoft reserves the right to modify or discontinue offers at any time. Void where prohibited or restricted by law. Extended return offer period limited to 5 device returns total per eligible customer. Not available for purchases by reseller customers.
Return process must be started within 60 days after customer received the device.
Extended Free Returns: Extended return offer period available with Surface devices purchased from Microsoft Store in select markets.
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